No service, no communication from Momentum

On 18 January 24 my car was collected. It was undriveable due to the support arm that broke. On 23 Feb I'm still waiting for it to be fixed. The panel beater is still waiting on an authorization number. Things like double claim numbers, they phoning me and ask me when I'm bring my car but my is already at a place they aranged for. This happened twice. This is another one: Good day Elsie My apologies for the delayed reply. Unfortunately because there was another repairer involved they collected the vehicle and I was not aware so we sent the incorrect location to the release vehicle , but we then found you it was with classiq panel beater so they are waiting for release invoice from them. Last week friday the panel beater told me there is more damaged, they have sen it to momentum. A week later, no communication from momentum. I have send mails to the agent, to her manager, with no response. When you phone momentum, you never get the person you talked to previously. And everyone taking the call makes promises and no one deliveres.