LM
Lesego M
1 reviews | Active since Apr 2022
15 Feb 2026, 10:15
No service insurance
Very bad service from Momentum insure, I submitted a cellphone claim on Monday, there has been no assistance from Zandre all week, I called in on Friday to follow up. It was confirmed to me that my claim had not been attended to at all, I was told zandre is on leave and Karabo would call me back in an hour, this never happened. I will be shopping around for a new insurer, this has to be the worst insurer I have ever dealt with.
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Momentum Insure's replyOfficial
15 Feb 2026, 12:43Good dayLesego.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to follow up with the team and we will reach out to you personally to discuss your concerns.
Kind regards
Brenda
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to follow up with the team and we will reach out to you personally to discuss your concerns.
Kind regards
Brenda
Momentum Insure's reply15 Feb 2026, 12:43
Official
Good dayLesego.
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to follow up with the team and we will reach out to you personally to discuss your concerns.
Kind regards
Brenda
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to follow up with the team and we will reach out to you personally to discuss your concerns.
Kind regards
Brenda