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Xabisa N
1 reviews | Active since Apr 2014
13 Apr 2022, 10:41
NO RESPONSE ON MY ROOF LEAK CLAIM
I SENT MY CLAIM ON ON THE 3RD MARCH FOR MY ROOF LEAK AND NOW RAIN IS COMING IN THE EC BUT THE LADY HELEN MACKAY DOESNT RESPOND OR ANYTHING AND IM SURE IF IT WAS A PERSON OF HER SAME COLOUR SHE COULD HAVE LONG RESPONDED. MONEY IS ONE AND IM TIRED OF THIS. MY HOUSE MUST FLOOD
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Replies (2)
Momentum Insure's replyOfficial
13 Apr 2022, 10:45Good morning Xabisa.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you tomorrow to discuss all your concerns.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you tomorrow to discuss all your concerns.
Kind regards
Brenda
Brenda
Momentum Insure's reply13 Apr 2022, 10:45
Official
Good morning Xabisa.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you tomorrow to discuss all your concerns.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the developments of your claim. We have escalated this matter to a team manager who will contact you tomorrow to discuss all your concerns.
Kind regards
Brenda
Brenda
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Xabisa N's updateReviewer Update
13 Apr 2022, 11:00Thank you so much. Helen called me now and happy. Much appreciated Brenda.
Thanks
Thanks
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Xabisa N's update13 Apr 2022, 11:00
Reviewer Update
Thank you so much. Helen called me now and happy. Much appreciated Brenda.
Thanks
Thanks