PC
Pierre C
1 reviews | Active since Oct 2009
22 Jan 2020, 11:59
No response from Momentum to process a claim
I have been trying unsuccessfully now since December to get a claim resolved. I understand people went on leave during December. However, it is now 22 January. I have tried to contact the agent assigned to the case. She is now on leave. I have tried to contact Momentum via their official channels (email) with all the details.
I am getting absolutely no response.
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Momentum Insure's replyOfficial
22 Jan 2020, 12:03We are sorry to hear that you are not getting satisfactory results on your claim. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. Please expect a call from us shortly.
Kind Regards
Qhakazile
Kind Regards
Qhakazile
Momentum Insure's reply22 Jan 2020, 12:03
Official
We are sorry to hear that you are not getting satisfactory results on your claim. We always aim to deliver the best service to you and unfortunately it seems we got it wrong with you. Please expect a call from us shortly.
Kind Regards
Qhakazile
Kind Regards
Qhakazile