WO
Wessel O

1 reviews | Active since May 2018

27 May 2024, 12:29

No response from Momentum Insure

I have a claim with Momentum and I have now sent almost 10 emails, but gte no response. Today i have phoned to be told that the person I am supposed to deal with is on lunch. Then the phone call went down. I will now sen them many emails again.

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Replies (4)
Momentum Insure
Momentum Insure's reply27 May 2024, 12:39
Official
Good day Wessel.
Thank you for bringing this to our attention, we do apologize for any inconvenience caused.
Please give us an opportunity to look into the matter raised and we will be in touch.
Regards
Brenda 
WO
Wessel O's update27 May 2024, 13:32
Reviewer Update
Momentum immediately rep**** and sorted the matter out.
WO
Wessel O's update28 May 2024, 14:41
Reviewer Update
Momentum responded and sent me an email to go to Renew-it in Randburg. However, Renew-it, Randburg didn't know any thing about me and I wrote to Momentum and all I get are questions from Momentum. I wrote to Renew-It, Randburg and they didn't respond either.
WO
Wessel O's update30 May 2024, 10:49
Reviewer Update
I received an email from Momentum that the claiam was approved and told to go to Renew-It in randburg.However, they didn't know about me and since I have emailed both Moemntum and Renew-It and received no response.