DM
David M

1 reviews | Active since Mar 2009

12 Aug 2020, 13:10

No respect for their customer at all

Shocking Service. I can't believe I'm still fighting with this insurance to do the right thing fix my ****en geyser and make good on my electricity bill which is caused by the very geyser the plumber fitted incorrectly if the first place. the lady I have been communicating with Tammy has been making empty promises since we started talking no decency to keep me in the loop of what is going on.

0
Replies (2)
Momentum Insure
Momentum Insure's reply12 Aug 2020, 13:24
Official
Good afternoon David.
Thank you for bringing your concerns to our attention. We are sorry to hear that you have not been kept in the loop with regards to your claim. We have escalated this matter and we will contact you during the course of the day.
Kind regards
Qhakazile


Momentum Insure
Momentum Insure's reply13 Aug 2020, 09:00
Official
Good morning David.
We confirm that we have been in communication with you regarding the concerns raised, and that this matter has been resolved.
Should you need further assistance, please feel free to contact us.
Have a fantastic day and stay safe!
Kind Regards
Qhakazile