RB
Ryno B

1 reviews | Active since Nov 2014

26 Sept 2017, 11:46

No problem with losing a client

I have been a customer of momentum since 2014. They have no problem in losing a client and they do not do anything in trying to keep a client who is requesting to cancel their insurance with them. I have installed a tracker, I am parked behind access control gates, etc and yet they want to charge me R1200+ for insurance. I have had to go with another insurance company who charges me R400+ less. They obviously do not care about their clients. Just shows that money is everything. So livid about this, thought they were a good company but I was mistaken

0
Replies (1)
Momentum Insure
Momentum Insure's reply26 Sept 2017, 15:40
Official

Thank you for bringing your concerns to our attention.

We have escalated this matter to the team manager in the retentions department. Please expect a call from her to assist you further.

Kind Regards

Qhakazile

Customer Relations Team