HL
Hugo L

1 reviews | Active since Jul 2011

20 Feb 2017, 20:19

No policy details

<p>I have been paying a premium for life insurance, I can not get any policy documentation from them.</p> <p>My next step must be to contact the ombudsman as I am sure that the insured must have all of the info. Even if not requested.</p>

0
Replies (2)
Momentum Insure
Momentum Insure's reply21 Feb 2017, 11:35
Official

Dear Hugo

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE

HL
Hugo L's update14 Mar 2017, 20:46
Reviewer Update

No one has contacted me yet.....