No more Momentum for me!

So, Momentum informed me they will look at my claim again. They contact their service provider, Appliance Care, who stuck to their original story that I had someone else work on my fridge/freezer who then caused the damage. Since I realised I’m not going to get anywhere, I bought a new fridge/freezer. While waiting for it to be delivered, I’m still storing my perishables in cooler boxes. Momentum was nice enough to give me some money to compensate for the perishables lost. Unfortunately, for me that is not enough. Since they want to stick with a service provider who isn’t truthful, I have decided to take my business somewhere else. I was a client at Momentum for almost 11 years but that does not seem to count for anything. Well, I’m not surprised, especially after I was told Appliance Care is one of their best service providers.