NO HELP

Hi there, I took up insurance with Momentum short term in Feb. I called the call centre and spoke to a very rude and uninteresting Michele from the Client Care. I called to ask of the inspection centres and she just told me to take it to the nearest one!!!! Which would be where exactly??? I wouldn't have called if I knew which inspection centre to take it to. So rudely even and I proceed to tell her that I'm calling to give in my engine and VIN numbers and she said I must go get the car inspected first. She didn't even ask for me policy number nor my ID number. If Michelle doesn't like the job she is doing she must stay at home and let people who are willing to do it work. I had such a pleasant experience with your sales staff (Muaz Mohammed) but your client care is terrible. I have been referring my friends to Momentum because if Muaz but Michelle is another story!!! <div><br></div><div><em>(Supplier name changed from Momentum to Momentum Short-Term Insurance by Hellopeter.com)</em></div>