No Feedback after processing of claims.

Momentum only seems to process the claim and during the repairs of the actual car they seem to completely ignore you. I've sent an email to Onwaba Ngcipe more than a week ago listing my concerns and to date have been completely ignored. My car has been at the panel beaters for almost 3 weeks now for a simple bumper bashing and cleary there was problems with the original assessment as more damage was found. The panelbeaters are failing to provide me with a date of when the car will be finished resulting in enormous financial damage to myself as I have to pay for a rental vehicle. Momentum fails to properly read emails and respond to them. Very disappointed in Momentum as they have failed me and I have never failed them in providing them with my monthly installment. Worst of all is they will be expecting an excess and most likely increase my premiums in the future.