MP
Mamohau P
1 reviews | Active since Jul 2014
03 Mar 2023, 09:00
No customer service today(3rd Mar) @ Momentum Insure
Hi,
I called on Tuesday the 28th Feb 2023 at 17h35 to request a tow truck after I hit a pothole & damaged my VW GTI Convertible. Abraham from AHB Towing & Recovery who advised that he towed the vehicle to SMD CHAMDOR.
On the 1st Mar 2023 I called in to log the claim and was provided with the claim number on the subject line: CP575131. I did not receive any further feedback since my call on the 1st Mar. Upon trying to call the customer service on the 3rd Mar the line goes directly to the message center and have not been able to reach anyone for further feedback.
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Momentum Insure's replyOfficial
03 Mar 2023, 12:36Good day Mamohau..
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards
Brenda
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards
Brenda
Momentum Insure's reply03 Mar 2023, 12:36
Official
Good day Mamohau..
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards
Brenda
Thank you for bringing your concerns to our attention. We are sorry to hear that you feel this way and are unhappy with the service received. We put great importance on the quality of our services and the satisfaction of our customers. Please allow us an opportunity to investigate and determine what transpired and we will reach out to you personally to discuss your concerns.
Kind regards
Brenda