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Sharenda T
1 reviews | Active since Jun 2022
12 Apr 2023, 10:30
No customer service from Momentum Claims
I've been on the line for over an hour regarding an existing claim to change from one service provider to another, I've been sent from pillar to post without any pleasure. I'm so frustrated, both by PG Glass and Momentum. There is no customer service from both parties.
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Replies (2)0
Replies (2)
Momentum Insure's replyOfficial
12 Apr 2023, 11:56Good morning Sharenda.
We are sorry to hear that you haven't received any assistance regarding your claim. We are looking into the matter and we will contact you.
Kind regards
Qhakazile
We are sorry to hear that you haven't received any assistance regarding your claim. We are looking into the matter and we will contact you.
Kind regards
Qhakazile
Momentum Insure's reply12 Apr 2023, 11:56
Official
Good morning Sharenda.
We are sorry to hear that you haven't received any assistance regarding your claim. We are looking into the matter and we will contact you.
Kind regards
Qhakazile
We are sorry to hear that you haven't received any assistance regarding your claim. We are looking into the matter and we will contact you.
Kind regards
Qhakazile
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Sharenda T's updateReviewer Update
12 Apr 2023, 15:18Big-ups to Andile Nyandeni who really took his time to make sure that I get customer service, his professionalism and willingness to help is much appreciated. Thank You Andile for helping me during a very frustrating time and putting me at ease by resolving the issue I had. Your service is appreciated, I wish your colleagues can learn a thing or two from you.
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Sharenda T's update12 Apr 2023, 15:18
Reviewer Update
Big-ups to Andile Nyandeni who really took his time to make sure that I get customer service, his professionalism and willingness to help is much appreciated. Thank You Andile for helping me during a very frustrating time and putting me at ease by resolving the issue I had. Your service is appreciated, I wish your colleagues can learn a thing or two from you.