CV
Capt V
1 reviews | Active since Jul 2014
02 Dec 2021, 17:29
NO CLIENT SERVICE NO CLAIMS!!!????
Put in a claim CP318208 on Monday and send out 4 emails on Thursday with no reply at all. Worse experience ever!!!! Thinking of changing to a different Insurance Company. This is not the way to do business as I am years with momentum.
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Momentum Insure's replyOfficial
03 Dec 2021, 07:08Good morning Gerald.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. We have escalated this matter to the team manager who will be in contact with you to address your concerns. Kind regards Brenda
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. We have escalated this matter to the team manager who will be in contact with you to address your concerns. Kind regards Brenda
Momentum Insure's reply03 Dec 2021, 07:08
Official
Good morning Gerald.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. We have escalated this matter to the team manager who will be in contact with you to address your concerns. Kind regards Brenda
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as a client and we apologize for the frustration caused. We have escalated this matter to the team manager who will be in contact with you to address your concerns. Kind regards Brenda