NM
Nomande M
1 reviews | Active since Aug 2019
04 Dec 2023, 11:22
No care and courtesy
I phoned the insurance to state my financial position and asked the insurance to reduce my premium. I was told they cannot as I have claimed for dent and scratch. All of a sudden when I want to cancel the policy they now can reduce my premium under retention policy. The person I spoke to last month was going to call and advise of a better premium no one has phoned and the premium is still the same.
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Replies (1)
Momentum Insure's replyOfficial
04 Dec 2023, 12:31Good day Nomande.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the service you received from us. Please give us an opportunity to look into this to be able to assist, please expect a call from us to assist with your concerns.
Kind Regards
Brenda
Brenda
Momentum Insure's reply04 Dec 2023, 12:31
Official
Good day Nomande.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction with the service you received from us. Please give us an opportunity to look into this to be able to assist, please expect a call from us to assist with your concerns.
Kind Regards
Brenda
Brenda