Next to impossible to communicate with Momentum.

Item: Momentum Insure
Rating: 1
Author: Johann A

Momentum seriously needs to get their communication in order. I am an existing client of theirs and tried 3 different ways to contact them: Phone, the calls were disconnected, I emailed short-term client services and still have had no reply, I also contacted them via my Momentum App to no avail.

Please can someone contact me regarding my policy MT ***0, that would be great thanks.

Helpful (0)

Replies (3)

Momentum Insure's replyOfficial

11 May 2021, 10:42

Your posting has been noted and referred to Momentum Short Term Insurance for their urgent attention.

Kind regards
CK

Momentum Insure's reply11 May 2021, 10:42

Official

Your posting has been noted and referred to Momentum Short Term Insurance for their urgent attention.

Kind regards
CK

Johann A's updateReviewer Update

13 May 2021, 07:43

Thank you to Momentum for your quick reply. The issue was resolved very professionally. I would still recommend Momentum to anyone.

Johann A's update13 May 2021, 07:43

Reviewer Update

Thank you to Momentum for your quick reply. The issue was resolved very professionally. I would still recommend Momentum to anyone.

Momentum Insure's replyOfficial

13 May 2021, 08:33

Good morning Johann.
Thank you for being on this journey with us. We are happy to hear that your concerns have been addressed and resolved. Keep on flying the Momentum flag high!
Kind regards
Qhakazile

Momentum Insure's reply13 May 2021, 08:33

Official