New Policy Holders - Momentum, You Need To Review Your Approach

What started out as a complete nightmare, turned into positive feedback and real effort to prove to me that the decision I made to move my vehicle insurance, was indeed the right one. Long story short, the initial sales call and overseeing supervisor confirmation was not to standard. Misleading, partial or no information on certain topics. Once I started to push to have my policy rectified, it became a 3 week nightmare. Keoagile Matseke called me on the debit order date, rectified my policy and lowered the premium. He also transferred me to the customer support so that I could confirm the inspection requirements. I am giving 4 stars because I need time to see if the overall service improves.