Never use Momentum...

Worst insurer ever.

Pothole claim entered on 7th December 2025 for 1 wheel/mag.

14th January 2026, no news, no feedback no work on my claim. Zanele, my claims executive never phoned ONCE. Only periodical emails. She also never informed me in time that i need to provide previous insurance coverage (to prove uninterrupted coverage) to authorize my claim.

After involving new parties and a manager, my claim was authorized on the 15th of Jan. Another week and my claim was sent to DME Autobodies in Vereeniging for a wheel/mag repair.

2 Feb 2026, got my wheel back and found out i have to pay R2700 excess, because my 0 excess policy was never signed up as such. R2700 poorer, to fix a mag, which would've been cheaper to replace on my own....

Disgraceful.