LM
Lerato M

1 reviews | Active since Jun 2010

11 May 2017, 12:20

Need help

<p>Really need assistance in this matter from AF. After I received assistance previously from AF by tracking my provident fund withdrawal forms from my ex employer I am now in a situation where the employer has not submitted my liability (indebtedness) form. I contacted them yesterday after AF informed me of this and they told me the form will be send by end of day yesterday. I really do not believe this as they **** about submitting the withdrawal forms in the 1st place. Really need someone from AF to assist me in this matter as I am starting to lose hope that my claim will ever be paid out two months after leaving this employer.</p>

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Replies (1)
Momentum Insure
Momentum Insure's reply11 May 2017, 12:28
Official

Hello Lerato,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE