JA
Johann A

1 reviews | Active since Jul 2016

02 May 2024, 08:46

Nearly impossible to get hold of a consultant

I am trying to make changes to my home and car insurance, spent 10 minutes with a consultant who was very helpful. They had to call me back, no problem but then I was transferred to the retention department and cut off. Please Momentum, I just need to change a few things, if you cant help me I will go somewhere else.

0
Replies (2)
Momentum Insure
Momentum Insure's reply02 May 2024, 08:48
Official
Good morning Johann.
Thank you for bringing this to our attention, we do apologize for any inconvenience caused. 
Please note that we have allocated your request to the relevant department for assistance,
Regards
Brenda 
JA
Johann A's update03 May 2024, 10:35
Reviewer Update
Good morning,
One person has come back to me, I got transferred again and cut off. It seems that you don't need my business.
Thank you