SM
Sikhumbuzo M

1 reviews | Active since Jul 2019

23 Feb 2023, 14:40

****ndous service from Momentum insure

If I had half a star I would rate them that for efficiency in taking debit order but no service delivery. It's been almost 3 months waiting for a hijacked truck claim to be finalised. Quinton van Schalkwyk and Steven Engelbrecht are treating me like I stole my own truck. I have provided all info and still no reply from them. Monthly I am losing money to a hired trailer hoping they would finalise the claim but alas, no one cares.

I wish I could have known better before signing up that they still employ people that treat crime victims as the actual *********. I spend just under R20k for both personal business insurance, it all feels like money down the drain each month since December.

Thanks for nothing Momentum

0
Replies (1)
Momentum Insure
Momentum Insure's reply23 Feb 2023, 17:43
Official
Good afternoon Sikhumbuzo. 
Thank you for bringing your concerns to our attention.  We are sorry to hear that you feel this way and are unhappy with the service received. Please give us an opportunity to look into the matter to determine what transpired and we will be in touch with you to you to discuss your concerns. 
Kind regards
Brenda