NP
Nadia P

1 reviews | Active since Sept 2015

16 Mar 2016, 13:10

NCB Letter

I have phoned Alexander Forbes about 4 times a day over the last 3 days. I have been transferred and redirected to almost every department and MANY times was also hung up on. I have requested my NCB Letter from them more than 5 times and every time they take all my details and then say that they will e-mail the letter shortly, which NEVER happens!

0
Replies (1)
Momentum Insure
Momentum Insure's reply16 Mar 2016, 13:38
Official
Hello Nadia Potgieter,

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE