AB
AIDAN B

1 reviews | Active since Aug 2016

25 May 2017, 11:39

My vehicle lies in a yard for nearly a week and i can get thru to Pamela Legodi and no response to my mail

<p>Almost a week now ,initiall interaction was great but thats where it ends </p> <p>My vehicle lies in a yard for nearly a week and I cant get thru to Pamela Legodi and no response to my mails </p> <p>CLAIM NUMBER MT ********** 7</p> <p>Many thanks</p>

0
Replies (3)
Momentum Insure
Momentum Insure's reply25 May 2017, 11:52
Official

Thank you for bringing your concerns to our attention.

We have escalated this matter to the claims team manager and he will contact you shortly.

Kind Regards

Qhakazile

Customer Relations Team

AB
AIDAN B's update29 May 2017, 13:37
Reviewer Update

At LAST ! Got the go ahead to repair after waiting 10 days .......

However to be fair i must state .....There seems to be a geniuine effort on behalf of Momentum to resolve this and

Pamela called me thrice today

Momentum Keep the good work going and please get this claim finalised please

Will keep you Updated

Many thanks

Momentum Insure
Momentum Insure's reply29 May 2017, 13:41
Official

We are pleased to hear that your concerns have been addressed :-)

I will ask Pamela to keep you updated on your claim.

Kind Regards

Qhakazile

Customer Relations Team