MP
Mamohau P

1 reviews | Active since Jul 2014

12 Oct 2023, 21:05

My son whose studyin...

My son whose studying at UFS lost his phone (handset was ****** during a photoshoot out of his bag)... with that communication has been a struggle as 1minute he calls using a classmates phone then uses a friend's phone etc... therefore closing off the claim has been challenging but Priscilla Zandamela has been very patient constantly calling, sending emails to remind me of outstanding documentation etc... I would just like to thank her for the very good customer service and for her patience throughout the claim process. 🙏

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Replies (1)
Momentum Insure
Momentum Insure's reply13 Oct 2023, 08:08
Official
Good morning Mamohau.
Thank you for the compliment. We place client satisfaction at the center of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.
Have a wonderful weekend.
Regards
Brenda