EM
Emily M

1 reviews | Active since Jan 2013

22 Jul 2022, 13:00

My Best Claim Experience

I took a car and Household policy with Momentum Insure in December 2021, firstly the premium beat my expectation, it was lower than i expected. Momentum proved that there are still businesses that we can trust in South Africa. I recently In June made an accident claim on my car. I spoke to Ethan and later was helped by Promise Sadiki. both at the claims department. these two have represented their company so well by taking care of me when I needed them most. the assurance that the car will be fixed and reminding me of their promise on the contract. Promise even went on to check if there's progress on fixing my car from the supplier's side. I do not feel guilty when declining calls from Insurance companies trying to sell me their offering on short term insurance. my response is always "i am sure that no company will beat the package I was given by Momentum"and at that time I had not even claimed yet. Now i can proudly tell them that i have claimed and they have given me exactly what they promised. Well done Momentum Insure. Thanks to my brokers for referring me to Momentum.

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Replies (2)
Momentum Insure
Momentum Insure's reply22 Jul 2022, 13:20
Official
Good afternoon Emily.
Thank you for the compliment. We place client satisfaction at the center of our interactions, and it makes everyone, especially the involved representative feels great when clients send us words of praise, we will also ensure to share your acknowledgment with Ethan and Promise. Have a great day further!
Kind regards
Brenda 

EM
Emily M's update22 Jul 2022, 13:26
Reviewer Update
Always a pleasure having such a wonderful relationship with an insurer of your calibre. thanks once more