FB
Freddie B

1 reviews | Active since Jul 2017

11 Apr 2023, 16:16

My Alexander Forbes policy seems to have disappeared, yet I am still paying for it!

My Alexander Forbes policies were moved to Momentum during their takeover. Now I want to claim and neither Alex Forbes, nor Momentum knows anything about my policy/ies. Yet, I still have mothly debit orders on my account!

0
Replies (2)
Momentum Insure
Momentum Insure's reply11 Apr 2023, 16:53
Official
Good afternoon Freddie.
Thank you for bringing your concerns to our attention. Please let us know which policy cover you previously had with Alexander Forbes and the policy number.
Kind regards
Qhakazile
FB
Freddie B's update25 Apr 2023, 16:29
Reviewer Update
I have been contacted by Donnita Du Plooy. She sent me the claim form, but now I can't seem to reach her again. I have asked her a question on her email 6 days ago and followed up yesterday, but no feedback yet...