MVP at Alexander Forbes Insurance

I am a very loyal customer of Alexander Forbes insurance and i had a claim on a cellphone that was damaged beyond repair and i had asked if a cash settlement could be given as a S5 Samsung Galaxy is way to old to purchase in this time of 2015.<br> After my claim was approved i first heard the issue that a phone will be given and i refused as i stated already it was not a viable option for me. I spoke to Ms Adrianna Durr ,who is the claim manager at Alexander Forbes and explain my story to her and luckily she understood me and authorised the payment of which has been paid and will reflect in my account in two to three working days as per their statement and policy.<br> I want to thank her for carrying Alexander Forbes and always looks into the customer request depending on the nature of such a request.<br> She is the manager and i can see why she has been entrusted to deliver a service of the highest quality to all the loyal customers of Alexander Forbes insurance.<br> Thank you and thank you.