1 reviews | Active since Oct 2023
Mr N Pillay
<div>Momentum misleading client, I just had a nasty experience with Momentum, firstly they could not find me as a client, called back and gave me the run about, when I have taken a policy for my rented house, was given different quotes, one of the questions I asked was if I am covered with home assist, and if it works the same as my current insurance where, I get 2 hours labor free and parts up to R1400 included, was told they work almost like them, they pay for labor and parts, for a minimum amount, called in now and was told they don't pay for parts only labor for an hour, second lady said it falls under geyser where an excess of R1000 must be paid, the part only costs R450 and labor can't be more than R200, how can I pay R1000 just for excess, what I am disappointed with the person that sold me the policy didn't tell me about the excess for something minor, I had different stories from different people, basically they don't want to pay, and I am very, very disappointed with this company and I personally won't recommend them to anyone, I cannot tolerate sales people that feed the public with false information, when it comes to claims this company always have issues, claims department and sales work complety different, please be aware when it comes to companies like this</div>
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible.
Kind Regards
Qhakazile
