lL
lindielanga L

1 reviews | Active since Sept 2016

11 Mar 2017, 19:30

Most Pathetic Insurance

<p>Alexander Forres is the most pathetic form of vehicle roadside assistance one can find.</p> <p>This is the second time they failed me dismally during emergency roadside assistance. The service providers they use are u professional, u dig ified and just plain rude and ***********. I called them at 17h33 for emergency roadside assistance, my car's battery went flat and it won't start, I was stranded at the parking area of a mall. I spoke to lady, Lejuane, who said she'll call me back in 5 to 10 minutes. By 18h00 she still hasn't called back. When I called the line was busy and I kept for 45minutes, I dropped it. I called back and held for another 30th nuts, eventually by 19h17 someone answered, just to tell me it will take Another 45min to 1hr before help arrives. I'm flabbergasted.</p>

0
Replies (1)
Momentum Insure
Momentum Insure's reply13 Mar 2017, 06:46
Official

Hello Lindie

Alexander Forbes Insurance acknowledges receipt of your complaint.

Your complaint has been escalated to the senior manager who will be contacting you shortly to assist you.

Regards
ALEXANDER FORBES INSURANCE