Most panelbeaters prefer not to deal with Momentum car claims as they don't care about their customers.

Quick to give a quote to make you change from your trusted short term insurance, but I have now waited 18 days for a response on what they were going to do with my car after an accident where I was hit from the back. NO replies to emails. NO feedback on assessors etc. Car towed to Gobid.... Why??? I had to contact the assessor myself and was informed my car was a write off. This is utter nonsense. I asked that they repaired the car as from 3 different sources I have it that it is repairable. Still no response from Momentum themselves. Calls last 16 to 30 minutes and no one can help you. Numbers on emails are not answered. What a mistake I made to change from Outsurance to Momentum... In order to save a few rands a year. But pathetic service from day 1