MOMMENTUM SA and NEW WORLD are running a ****

IN DECEMBER LAST REGISTERED MY CALIM WITH MOMENTUM ABOUT A ****** TV, AND MY CLAIM WAS APPROVED, MOMENTUM WENT TO NEW WORLD TO BUY MY TV, THEY GOT 60" JVC TV FROM NEW WOLD, I PAID MY ACCESS. THE ARRANGEMENT TO HAVE THE TV WAS MADE AND EVENTUALLY THE TV WAS DELIVERED IN JANUARY THIS YEEAR. THE SPECIFICATION OF THIS TV IS SMART, ANDROID UHD TV, BUILT IN WIFI, NETFLIX AND YOUTUBE. I SET UP THE TV WITH THE EXCITEMENT OF CONNECTING TO THE WIFI, I RAN ALL THE SETTINGS TO CONNECT THE WIFI, IT FAILD TO CONNECT, WITH THE ERROR MESSAGE "DNS MULFUNCTION". I THEN DECIDED TO CALL THESHOP (NEW WORLD) REPORTED THE MATTER, I WAS ASSISTED BY AN ARROGANT CONSULTANT CALLED THABANG WHO DID NOT DO ANYTHING TO ASSIT ME. THE STOLLEN TV I BOUGHT IN 2016 IT WORTH R10 000, . MOMENTUM WENT TO NEW WORLD TO BY ME SMART TV, WITH ANDROID OS, BUILT IN WIFI, NETFLIX, YOUTBE etc FOR +-R7000 IN 2023. THAT ON ITS OWN TELLS YOU THAT SOMETHING IS WRONG WITH NEW WORLD PRODUCTS, THEY HAVE DEFECTS THATS WHY THEY ARE SO CHEAP. LOOKS LIKE MOMENTUM HAVE A BACKDOOR DEAL WITH NEW WORLD TO BUY THIS DEFECTED GOODS FOR THE CLIENTS WHO ARE CLAIMING FROM THE INSURANCE. ON THIS PLATFORM THERE IS A CLIENT WHO HAD THE SAME PROBLEM AS MINE. I READ HIS REVIEW. MOMENTUMA BOUGHT HIM JVC SMART TV WHICH LATER COULD NOT SWITCH ON. ON THAT NOTE I REFUSE TO BE A SECOND VICTIM OF MOMENTUM AND NEW WORLD **** AND I CALL ON MY FELLOW SOUTH AFRICANS TO REJECT ANY ECLETRONICS THAT MOMENTUM BUY FROM NEW WORLD TO REPLACE THEIR STOLLEN OR DAMAGED GOODS.

I EVEN REPORTED THIS MATTER TO MOMENTUM FEW DAYS AGO, THE LADY CALLED FELICIA LE ROUX SHE IS THE ONE WHO IS HANDLING MY CASE, SHE SAID SHE WILL INVESTIGATE AND GET BACK TO ME. I SENT HER AN EMAIL REQUESTING THAT SHE START THE PROCESS OF GETTING A REFUND FROM NEW WORLD BECAUSE I DONT WANT ANYHING TO DO WITH THEIR DEFECTED GOODS PERIOD, ONCE THEY GET THE REFUND THEY MUST START OVER AGAIN THE PROCESS OF BUYING ME A TV SOMEWHERE ELSE NOT FROM NEW WOLD.