Momentum’s bully tactics.

Momentum has proven to be a shady insurer. Following a few claims (all of which were paid because they were validated), momentum has issued me with a letter hiking up ALL my excesses, even for items under R5000 to R10 000! If this is not discriminatory, I don’t know what is!

What momentum is saying to me is that they are happy to debit my account monthly, yet I am not allowed to claim!? And since I have had the misfortune of recently losing my wedding ring, I am being punished for claiming for items that I have insured! This after assessing my last claim and found it to be legitimate and valid.

This insurer has left a bitter taste in my mouth. This bullying tactic has left me certain that Momentum no longer desires my business, who would agree to an excess hike from R200 to R10 000! These very unfair and very discriminatory terms have forced me to seek a new insurer. This cover has to begin asap because it is evident that Momentum no longer wants my business. Nor do I feel confident that I am insurer after such bulky tactics. If my paid premium, starting from tomorrow to the end of September 2024 is not refunded into my account, I will contact the ombudsman to inform them of this treatment. It is evident that I am no longer Momentum’s client.