Momentum wont honor or escalate my claim my claim concession.

Momentum finds a technical clause not to pay my claim and will not escalate internally to review. Very disappointed after years of being claim free and momentum not looking at me as an individual case when it comes to claiming but looking at me as an individual when giving me a premium. This is how you are taken care of after years of committed support to this huge corporate enterprise. You have a valid claim that momentum don't have experience with resolving when I first called in to request advise and now they find a loophole not to honor the listed benefit. Shocking and disappointing as I always recommended momentum to all the people I know, but not after this.