...Momentum will contact me shortly... NO call, NO email almost ONE month later !

Almost ONE month later after I received a message.... "that Momentum will contact me shortly" in connection with an accident in Feb 2019 where I had not been reimbursed the access payment of R3250 because the 3rd party is "evasive".

What makes matters worse is that first I get a reply that the 3rd party insurance is "evasive", the I get a reply that it makes no financial sense for Momentum to litigate because the costs for that would be almost identical for the repair costs (paid my Momentum) - but what about my cost of R3250 for access. Then I get an email that the 3rd party has NO insurance !! The fact is that the 3rd party had insurance at the time of the accident (Feb 2019 !) but was running into financial difficulties due to Covid-19 and cancelled his car insurance. This is what the 3rd party told me on the phone. Where does this leave me ? i assume that Momentum or Alex Forbes (at the time) didn't do anything for about one year after the accident. If the 3rd party had no insurance at the time - why was I not informed straight away instead of initially advising me that the 3rd party is "evasive" and then more recently that it makes no financial sense for Momentum to litigate. A very unhappy client