TJ
Tony J
1 reviews | Active since May 2024
06 May 2024, 13:23
Momentum VERY Disappointing , claims refused
Very disappointed with Momentum,they seem to have a reputation of not paying out for home insurance claims and will send out their "assessors'to find every excuse not to remedy the problem .Having being previously with Outsurance I never had a home claim refused.A pipe hidden in the wall has caused water damage and they sent out a company which can't find the fault.A while back the exact same problem was sorted out by Outsurance whereby they sent out a contractor to complete the job.Think twice about insuring your home with momentum.Very unhappy cuatomer.
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Replies (1)Momentum Insure's replyOfficial
06 May 2024, 13:38Good afternoon Tony.
Thank you for bringing your concerns to our attention. We are sorry to hear about your dissatisfaction with the service you received from us. We have escalated this matter to a team manager to contact you and assist further.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear about your dissatisfaction with the service you received from us. We have escalated this matter to a team manager to contact you and assist further.
Kind regards
Qhakazile
Momentum Insure's reply06 May 2024, 13:38
Official
Good afternoon Tony.
Thank you for bringing your concerns to our attention. We are sorry to hear about your dissatisfaction with the service you received from us. We have escalated this matter to a team manager to contact you and assist further.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear about your dissatisfaction with the service you received from us. We have escalated this matter to a team manager to contact you and assist further.
Kind regards
Qhakazile
