BG
Bilkish G

1 reviews | Active since Mar 2022

18 Aug 2023, 21:40

Momentum Vehicle Insurance

Upon returning to momentum as a loyal client for a vehicle quote, the call centre sales agent has quoted me incorrectly and captured personal details incorrectly on the quote. I did lodge a complaint and requested intervention it is now four days and I received no feedback.Momentum clearly does not value clients and do not have professional experience staff to liase with.

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Replies (1)
Momentum Insure
Momentum Insure's reply20 Aug 2023, 19:06
Official
Good evening Bilkish.
Thank you for bringing your concerns to our attention. We are sorry that you have not been given feedback on your request. We will contact you on Monday to assist further.
Kind regards
Qhakazile