WS
Willie S

1 reviews | Active since Jul 2015

22 Jun 2022, 23:52

MOMENTUM USELESS INSURANCE

This is the WORST Insurance Company EVER. I will never refer this USELESS Company to anybody. I logged a Claim with Momentum, they Declined because the Service Provider they use doesn't know what they doing. I then got my own Service Provider to Assist and they knew what they was Doing. I then Dispute the Decline for the Claim. I even spoke to the Claims Team Manager - Nonhlanhla Cilo who said they will Call me back in 48 Hours. More than 5 Days went Past didn't hear a Thing. I really Looks like they don't CARE or WORRY about their Client's. It like all the Companies out there that wants your MONEY AND OFFER NO SERVICE AT ALL. I made a Massive mistake to move to MOMENTUM USELESS INSURANCE. Will get my Policy Cancelled as soon as Possible at this USELESS COMPANY.

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Replies (1)
Momentum Insure
Momentum Insure's reply23 Jun 2022, 08:11
Official
Good morning Willie.
We are sorry for the lack of service on your claim. This is not the kind of service we would like to deliver to you as our valued client and we apologize for the frustration caused. We have escalated this matter to the claims team manager, and she will be in contact with you shortly to address your concerns. 
Kind regards 
Brenda