Momentum UNsure? Disappointment is real.

I've been a customer of Momentum Insure since May 2021 for Building insurance. I had 1 claim in 2024 as my geyser burst, and I had amazing service for that claim, I'm not denying that. I am however extremely disappointed in the service I'm getting now, and I want to cancel my policy. I requested proof of insurance for my bank (it's an annual requirement to provide proof of insurance), upon receipt, I realized information is not correct on my policy schedule. I've been struggling since May to get someone to help me fix the incorrect information, which is very worrying, since all all the info was provided previously, what happened? Then, I ask the broker to contact me, no response whatsoever, the broker who sent me the policy schedule in May - to date, NO correspondence. I've followed up, I've asked questions, I'm not getting feedback. Subsequently, I've had damage on my solar system, the exact solar system that was NOT on the policy documents I had provided previously - Murphy's law, aint it? Now, I'm still struggling to get help - my broker as well as Momentum is ignoring me. I'm also unable to register to log into the Momentum Self Service, no matter what I do, I can't log in. I'm FED UP, I pay just short of R1200 pm religiously for the last 4 years, and then when I need help, I'm being ignored. PLUS, my information is missing? I'm VERY uncomfortable to further engage with Momentum Insura, and I want to cancel my policy - I'm not making empty threats, I'm saying, I want to cancel my policy due to bad service and loss of trust in the Momentum Brand. Can someone on this planet please contact me to help me cancel the policy?