Momentum unprofessional incompetence

Had a burst geysor on 13 July 2023, they send someone to assess, and only replaced the following day, no problems. The damaged to the ceiling and the additional damaged caused to replace the geysor, and install the new one.... Well I am still waiting for them...

My broker is sending multiple e-mails, but they don't respond...

They send assessors post fitment. These make claims that some damage might be caused from roof leaks, though they don't even climb into the roof. The other assessor, made an arrangement with me, came an hours earlier, when I was not around, whilst my kids were busy with online schooling, incredibly unprofessional. They didn't even look at all the damage.

They also wanted to do a pay-out, for me to do the repairs myself. But they couldn't even give me an damage report or quote, so that I could get one of their service providers. So basically they wanted to give me some money, with no idea what the actual repair cost would be... And even if I did it myself, the amount offered would not cover the material costs... Unbelievable poor service...

Bad service or rather no service.... Stay away