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paul.nunesgoncalves paul.nunesgoncalves

1 reviews | Active since Jan 2017

09 Mar 2026, 09:59

Momentum Towing Partner take vehicles to where ever they like

While stationary at a traffic light, my son was hit from the back by another car. The damage was minimal but because the left break line was leaking brake fluid we decided to allow the towing company (Precision Towing) to tow the car to the agreed assessment centre, GoBid in Centurion. Turns out they they instead towed it to their own yard and later to Zambezi BMW. I have been trying since last week Wednesday to locate the car and get it to the right place for repairs but to this date I am still struggling. This is unacceptable as I feel that there are some underhanded dealings happening here . I would like this matter investigated as soon as possible. Claim number CP***MP55 has been logged but I still do not have answers as to the whereabouts of the car and the assessment done.

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Replies (2)
Momentum Insure
Momentum Insure's reply09 Mar 2026, 10:13
Official
Good morning Paulo.
We are very sorry that you were not satisfied with our service. We put great importance on the quality of our services and the satisfaction of our customers. This is why we will reach out to you personally to discuss your concerns. 
Kind regards
Brenda
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paul.nunesgoncalves paul.nunesgoncalves's update09 Mar 2026, 10:27
Reviewer Update
Thank you, looking forward to discussing this matter. Please note that this is a very serious matter that I am prepared to take all the way to the Ombudsman if necessary. I would like a call as soon as possible as this matter is still not resolved!