Momentum should start investing in there claims department.

if I could give momentum a zero in there rating I would gladly do it. Last year I had a water water pipe burst and my bill was sky high. I lodge a claim in December last year. In January this year I went back to momentum ask what is the problem with my claim. instead momentum claims representative was so rude I had no other choice but to lay a complain in writing. The manager Mr Lendore Kamoo of the claims department came back to me and said he will deal with my case and that the claims representative is being investigate for her unprofessionalism. I waited for him to resolve my claim but in the March since I was getting annoyed and sent a email back to them to just cancel the claim because turn around can never be four months. My geyser start giving problems and I put in claim and up-to-date a never receive any feed back from momentum.

The hash reality is Momentum don't train there staff to be effective and professional but instead put in a lot of effort in getting clients. Momentum should really start investing in there claims department so that they can have better training

MY ONLY ASK IS THAT YOU CANCEL MY POLICY!!!!!!!!!!. I did sent a email to cancel my policy last month but I still get emails from you about my policy.