MOMENTUM Short Term Insurance DISGUSTING SERVICE-*************

Momentum together with Renew IT Bedfordview have the most appalling service. They have been giving me the run around for almost 2 years if not longer to have my car fixed. It was broken into and nearly ******. The ECU unit was ****** and the Iocks and Immobilizer unit was damaged. REnew IT Bedfordview had my car for weeks last year and fitted an incorrect ECU unit ,the service there was shocking from Daniela, she was rude, condescending and ******. I had to take my car to an approved VW mechanic to confirm this.To date they refuse to supply the invoice for the ECU unit that they replaced, because they know what they did, and I have escalated the matter over and over, to no avail. I have am email trail that goes on for days and confirmation that a new ECU unit will be fitted and now I am told that it is wear and tear on the vehicle and they can not replace , the ECU unit a part that they fitted and is incorrect. Stop taking advantage of INDIAN FEMALES and think that I am stupid. I got a call from Jack from Momentum who apparently is the procurement manager, confirms telephonically that the ECU unit that was fitted by RENEW IT is incorrect and the Immobilizer is faulty and now Jack is not taking any calls. WHERE IS THE COURTESY VEHICLE? DO YOU THINK THIS IS A JOKE. My safety is at risk. The car doors unlock while I am driving. The ECU Unit is not reading the VIN of my vehicle, feedback from VW strydom park. This is blatant deceit , and its just sick behaviour. We exorbitant premiums and when we have a claim this is the service. THIS MATTER will be taken to the media and everyone is going to know of what a racket is happening between Momentum,RenewIT Bedfordview and now VW STRYDOM PARK. I have proof,with all the names of the useless people that are rude and unhelpful that I will gladly hand over to the media shortly. Don't call to give me excuses. I am sick of it. I want my car repaired, I want all the invoices to prove that the correct parts where fitted and I want a full diagnostic report to show that this was done. Don't call with any stories. Send every correspondence in writing because your'll are *****.