Momentum Short Term Insurance

This is my email to Momemtum Short Term Insurance. I have also tried to contact you a couple of times. Option2 transfers me to the call centre. A lot of people talking but nobody even tried to answer me. As per your rules that the policy can only be cancelled telephonically, your effort to contact me is really a nice strategy to show on your system that you have called the client. I CANNOT even remove the phone from my pocket and the call dies, maximum 2 or 3 rings.

I REFUSE TO WASTE MY TIME TO LISTEN TO ANY CALL CENTRE AGENTS TALKING TO EACH OTHER.

Cancel this ****** policy or I will refer this to Hello Peter. This process was done beginning October when one of your agents called. I have told him to cancel the policy but instead he decided to lower the premium and told me that the LOWER premium will only be deducted on the beginning of November for the last time.

My Policy number is MT***6. I am constantly receiving SMS's and emails that they cannot get hold of me on my cell. Please sort this matter. I haver already returned their premium deducted on the 2nd for December and stopped the payment at my bank. One of their emails.....Good day Please be advised that we have been trying to contact you regarding policy MT***6, but was not successful with the numbers provided /available on our system. Please contact Moment Short Term Insurance on ***at your earliest convenience. Kind regards Client Services Department Momentum Short-term Insurance ***