RR
Randheer R
1 reviews | Active since Dec 2012
26 Feb 2021, 11:18
Momentum Short term Insurance Claim
I have been a client of Momentum for a while now and this time, i have to say, i experienced pathetic service for a motor vehicle claim i lodged. Momentum authorised a replacement bumper for my car which does not fit properly and now I called Riverside Auto Body and spoke to Gloria, she told me that Momentum does not want to authorise another bumper !!
Am i supposed to drive a car with the wrong bumper on ?
I have phoned Momentum numerous times and never get feedback until today after sending many emails.
Momentum STI, Claim = CP213378 Policy = MT***0 Mr R Ramnand
Helpful (0)
Replies (1)0
Replies (1)
Momentum Insure's replyOfficial
26 Feb 2021, 11:41Good morning Randheer.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the feedback provided to you on your claim. We have escalated this matter to a team manager who will contact you shortly to assist further.
Kind Regards
Qhakazile
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the feedback provided to you on your claim. We have escalated this matter to a team manager who will contact you shortly to assist further.
Kind Regards
Qhakazile
Momentum Insure's reply26 Feb 2021, 11:41
Official
Good morning Randheer.
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the feedback provided to you on your claim. We have escalated this matter to a team manager who will contact you shortly to assist further.
Kind Regards
Qhakazile
Thank you for bringing your complaint to our attention. We are sorry to hear that you are not happy with the feedback provided to you on your claim. We have escalated this matter to a team manager who will contact you shortly to assist further.
Kind Regards
Qhakazile