ST
Stella T
1 reviews | Active since Mar 2022
15 Apr 2025, 13:40
Momentum Short Term Insurance
I never expressed my disappointment with how a Momentum Short Term Insurance broker and her supervisor handled my complaint. My car was ******, recovered and later ****** again. The Broker made it my problem that she forgot to update the car hire and her supervisor made it about money. I requested for an audit to her work for her clients to never suffer what inconvenience. The Broker went further to lie about me not being reachable when for the longest time we had a standing agreement that she needed to secure my time.
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Replies (1)Momentum Insure's replyOfficial
15 Apr 2025, 13:51Good afternoon Stella.
Thank you for bringing your concerns to our attention. We are sorry to hear about your experience with the broker. Please allow us an opportunity to look into this matter.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear about your experience with the broker. Please allow us an opportunity to look into this matter.
Kind regards
Qhakazile
Momentum Insure's reply15 Apr 2025, 13:51
Official
Good afternoon Stella.
Thank you for bringing your concerns to our attention. We are sorry to hear about your experience with the broker. Please allow us an opportunity to look into this matter.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We are sorry to hear about your experience with the broker. Please allow us an opportunity to look into this matter.
Kind regards
Qhakazile
