CM
Cornelius M

1 reviews | Active since May 2023

28 Mar 2024, 16:43

Momentum Short term Insurance

My PS5 stopped working. I obtained a damage report. I submitted it online to Momentum short term insurance.

Queenie phoned me back immediately. After confirming all my details she logged my claim. Queenie was super friendly and super helpful.I was not just another claim in her books to get off her desk.I was a client treated with respect and empathy.

This was all this morning around 10:00. I have just received a confirmation email that my claim has been sorted out and that they will re imburse me for the damages to the PS5

She also advised me to maybe update/upgrade some sections due to power surges ect. I then contacted Cherise at Momentum to assist me to get a quote to upgrade some sections. Cherise gave feedback within minutes....... You will have to go a long way to get service like this. The norm is normally to try and find a loophole not to settle a claim,but not with Momentum Insurance. They really do go the extra mile to assist you.

Well done I am proud to be insured with Momentum Insurance...

I can really highly recommend Momentum Insurance. .

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Replies (1)
Momentum Insure
Momentum Insure's reply28 Mar 2024, 18:05
Official
Good evening Cornelius.
Thank you for trusting us with your assets. It's always heart-warming to know we deliver the best service to you. 
Keep flying the Momentum flag high. We will make sure to share this with Queenie.
Kind regards
Brenda