DB
Danielle B

1 reviews | Active since Nov 2023

03 Dec 2023, 21:32

Momentum service

This past week I had a severe incident with my glass sliding door that shattered due to the heavy weather at the beginning of the week. On Tuesday morning very early when I saw what happened I immediately called momentum emergency for assistent and they said they will send someone out. 4 days went by and they just kept promising tommorow. Once they finally arrived after 4 days the people measured and promised to have it fixed within 1 to 2 days. Tommorow will be almost a week. I am very upset and dissappointed in Momentum's service as it was urgent and I am still waiting. Worst service I have received from them ever!!!

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Replies (1)
Momentum Insure
Momentum Insure's reply04 Dec 2023, 08:26
Official
Good morning Danielle.
Thank you for bringing your concerns to our attention. We are really sorry to hear about your dissatisfaction from the service you received from us. Please give us an opportunity to look into this to assist you as quickly as possible. 
Kind Regards
Brenda