dD
deonandsandra D
1 reviews | Active since Jun 2013
04 Aug 2015, 18:47
Momentum seriously needs to UP their game
I've logged a complaint before about Momentum's lack of feedback and the poor telephonic service and poor service from their call centre...NOTHING HAS CHANGED.<br> <br> Yesterday I received a letter from Momentum stating that my premiums would go up BUY MORE THYAN 60%
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Replies (1)
Momentum Insure's replyOfficial
05 Aug 2015, 08:15Hello deonandsandra,
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
We would like the opportunity to speak to you regarding your concerns and so please expect a call from our client care team manager to assist further.
Kind Regards
Qhakazile
Customer Relations Team
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
We would like the opportunity to speak to you regarding your concerns and so please expect a call from our client care team manager to assist further.
Kind Regards
Qhakazile
Customer Relations Team
Momentum Insure's reply05 Aug 2015, 08:15
Official
Hello deonandsandra,
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
We would like the opportunity to speak to you regarding your concerns and so please expect a call from our client care team manager to assist further.
Kind Regards
Qhakazile
Customer Relations Team
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations.
We would like the opportunity to speak to you regarding your concerns and so please expect a call from our client care team manager to assist further.
Kind Regards
Qhakazile
Customer Relations Team