HM
Hercules M

1 reviews | Active since Jan 2021

22 Jan 2021, 18:27

Momentum refusing to help. SO DISGUSTED WITH YOU!!

WOW Momentum WOW!

My vehicle got ****** in December 2020. The guy who stole my vehicle sold it to a dealership. After an investigation from my side and the SAPS my vehicle got towed to a police impound lot.

Momentum rejected my claim as the reason is that my vehicle was found. They promised they would assist me in getting my vehicle released and back to my care. After it came out that the police is still doing an investigation Momentum just backed down and refused to help me get my vehicle cleared and back to my car. They told me JITZ would help me but they are just as useless as Momentum.

Now I have to involve lawyers to get my car back because Momentum is not delivering on their promise to me!!

I will tell everyone I know not to have anything to do with Momentum as this is how they treat their clients!!

I am revolted and disgusted and how Momentum is treating this! Getting to the point where I am cancelling all my policies and taking them else where, where I can get the client service I need!!

NEVER AGAIN MOMENTUM!

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Replies (1)
Momentum Insure
Momentum Insure's reply22 Jan 2021, 18:41
Official
Good evening Hercules. 
Thank you for bringing your concerns to our attention. We take note of all issues raised and a team manager will contact you on Monday morning regarding this claim. 
Kind Regards 
Qhakazile