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khanyisa D
1 reviews | Active since Jan 2018
27 Oct 2023, 09:21
momentum refuses to pay claim
momentum is claiming not to have the call recording from last year when it's time to claim.
The bull bar was mentioned in the call, but they failed to state it in the policy document. Now, when asked for the call recording, the call recording is missing.
Helpful (0)
Replies (3)0
Replies (3)
Momentum Insure's replyOfficial
27 Oct 2023, 14:13Good afternoon Khanyisa.
Thank you for bringing your concerns to our attention. We will look into this matter and contact you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We will look into this matter and contact you.
Kind regards
Qhakazile
Momentum Insure's reply27 Oct 2023, 14:13
Official
Good afternoon Khanyisa.
Thank you for bringing your concerns to our attention. We will look into this matter and contact you.
Kind regards
Qhakazile
Thank you for bringing your concerns to our attention. We will look into this matter and contact you.
Kind regards
Qhakazile
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khanyisa D's updateReviewer Update
01 Nov 2023, 18:41You did not contact me. I am still waiting for the recording
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khanyisa D's update01 Nov 2023, 18:41
Reviewer Update
You did not contact me. I am still waiting for the recording
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khanyisa D's updateReviewer Update
10 Dec 2023, 09:37Filled in the forms but you still have not rep****
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khanyisa D's update10 Dec 2023, 09:37
Reviewer Update
Filled in the forms but you still have not rep****